Our flight from Greenville, SC to Dallas arrived by the due date but we were required to continue being from the aircraft on tarmac for almost ninety minutes leading to many to miss out on connecting flights. AA screwed up once again–no person proud of currently being taken care of like cattle; you haven't appreciated your customers.
just an e-mail apologizing with the inconvenience caused by the delayed flight would've been all I preferred from somebody as part of your functions.
I are already an AA shopper for over 25 many years. Your service happens to be disappointing to say the the very least. It truly is in all regions of service from check in to , tavel to baggage dealing with.
My American Mate bought tickets on my behalf but I have been given no details from you. I haven’t acquired any “selection†from you — how am I suppose to choose up my ticket at Narita airport?
I am at this time on a flight from JFK to LAX on American Airways (flight 0019) and was Particularly frustrated that I Nearly skipped the flight as a result of extraordinarily Extensive lines to obtain by safety. For my eleven:00 battle, I arrived within the airport at nine:45 — happy to have plenty of time to reach my gate, or so I believed; I scarcely manufactured it to the flight and I had been the last 1 from the doorway with no the perfect time to get drinking water or use the restroom.
Undeniably believe that which you stated. Your favorite reason seemed to be on the net The best factor to recall of. I say to you, I definitely get irritated simultaneously as other people think of problems they plainly never understand about.
At sign in for flight 2356 my bag was considered by staff as he has a good point outsized. Positioned in dimensions Check out & was one inch to tall . My gripe- my husband with identical bag was not ( diff coloration) asked to sizing check. noticed many certainly as well tall luggage previous check pt. your getting rid of $.
Are spouse and children would appriciate if some 1 could Make contact with us in regards of my fathers death benifits or his retirema.
I just planned to mention that my expertise with this particular flight and American Airways workforce was the worst I've ever experienced with the airline. The vacation to LAX from TPA was Alright except flight attendants don’t smile or act like they like their Positions any longer. The return flight was a nightmare. It began whenever we received an e-mail the morning of our flight stating that we needed to improve our seats which were previously selected. We did just that & checked in on the web. When we bought to your airport our boarding passes nevertheless had the previous seats which we had to vary in the baggage sign in counter (once again workers weren't welcoming in any respect).
I not just needed to squander $fifty in baggage expenses, but I professional horrible landing by your pilots, really crowded and modest planes, rude flight attendants, and full imbeciles that managed my luggage because they clearly were being illiterate and could not read “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I can not imagine you board passengers ahead of doing all your checks within the aircraft. Leaving your clients stuck for over 2 several hours with no to tiny data is whole bullshit. If you are mainly the same as each airline in this respect, it’s simply not appropriate to take care of your clients by doing this.
My spouse And that i flew on AA266 Feb 5 from Lihue to L.A. We had compensated for bulk head seats (8A,8B). We got 12A and 12B instead. The desk stated it absolutely was to balance the airplane for takeoff on account of empty seats and that we might be returned to 8A and 8B during the air.
we had been billed $861 to alter the flight itinerary. The journey company blames the AA for the high cost and AA washed their fingers.
In no way I repeat under no circumstances will I select American Airways. All over again.Absolutely unprofessional workforce from the ticket agent to flight attendants. Every one of the jokes I have read about this getting a †cattle hauler †airline is however true in my the latest expertise.very unhappy.